Shipping policy
At Shadow, we aim to process and deliver orders as efficiently as possible. Delivery timelines may vary depending on the season and order volume.
Local Shipping (Within Qatar)
• Orders are delivered within up to 1 week.
• Delivery may take less time depending on the season.
• Express shipping is available via DHL Express.
International Shipping
• International orders are delivered within up to 2 weeks.
• Delivery timelines may vary and can be shorter depending on the season and destination.
• Express international shipping is available via DHL Express.
• International shipping fee is 150 QR.
Additional Information
• Shipping fees are calculated at checkout and are non-refundable.
• Once the order is shipped, tracking details will be provided when available.
• Shadow is not responsible for delays caused by courier services, customs procedures, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping information.
For any shipping-related inquiries, please contact us through our official channels.